We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of solotactltd.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 16 customer ratings
16 reviews
100% of buyers enjoyed this product!
5 stars
( 16 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
K***a –
Парень купил себе такой рюкзак на ebay и шесть лет его носил, пока тот совсем не выцвел и не сносился. Нашли такой же здесь, вроде один в один 🙂 только с цветом немного ошиблись, светлее взяли, но может еще закажем в другом цвете. Доставка в Литву 3 недели, отдельное спасибо за автоматическое декларирование посылки! Спасибо! 🙂 ⭐⭐⭐⭐⭐
Rated 5 out of 5
K***i –
Very small. Sewn well. Fittings, buttons, magnets-everything is fine. The color is not so bright. Gray blue.
Rated 5 out of 5
Customer –
Very good quality. Backpack capacitor with lots of pockets. Leather belts. Express delivery to Poland. Recommend.
Rated 5 out of 5
7***7 –
Backpack really liked, fabric-dense canvas, lining is good. Stitched qualitatively. Inserts made of genuine leather. The accessories still also inspire confidence. Liked the pockets inside, the Department for the laptop is just suitable for a folder with A4 documents. A special respect to the pocket on the back, it is not so large, but for the passport and money/cards is the most. It came quickly, in two weeks
Rated 5 out of 5
M***i –
Very satisfied, the bag is compliant and very good quality, shipped quickly and well packaged, I recommend
Rated 5 out of 5
Z***v –
It’s all right.
Rated 5 out of 5
A***r –
Nice and good quality backpack.
Rated 5 out of 5
A***v –
Thank you! Backpack cool delivery fast.
Rated 5 out of 5
V***S –
Good, roomy!!! Thank you!!! Satisfied!!!
Rated 5 out of 5
G***g –
The quality is excellent, it corresponds to the description
Rated 5 out of 5
A***y –
Quality worthy. The fabric is strong, sewing neat, the accessories are good. The size is what you need. Delivery two weeks. But keep in mind that 15”laptop will fit only if it is thin.
Rated 5 out of 5
M***v –
Bought such a Year 7 ago for 2200. And the lot for 2100 Alik is stable more than ever
Rated 5 out of 5
E***a –
prodotto come nella descrizione. buona qualità con gli inserti in vera pelle. con molte tasche che permette di organizzare bene gli spazi sia interni che esterni
Rated 5 out of 5
А***в –
Just very satisfied with the bag, really just cool))) and the bag itself and even seams and just class!!! Well, the price of course here is much cheaper. And the order quickly preshol very much, and I live in Vladivostok, the order goes through Moscow, but it came quickly. The thing is super simple!!!
Rated 5 out of 5
A***o –
It’s very cool! I’ve been looking for a backpack like Joel had in Last of Us, and I think it the closest I can get. Color almost exactly what I wanted: mix of khaki and olive. Delivery was very fast – 6 days to Moscow.
Rated 5 out of 5
Z***r –
Awesome briefcase, I’m small, 156 height, and this briefcase is not small and not huge for me♥& Middot; Delighted, came relatively quickly, in 8 days +-
K***a –
Парень купил себе такой рюкзак на ebay и шесть лет его носил, пока тот совсем не выцвел и не сносился. Нашли такой же здесь, вроде один в один 🙂 только с цветом немного ошиблись, светлее взяли, но может еще закажем в другом цвете. Доставка в Литву 3 недели, отдельное спасибо за автоматическое декларирование посылки! Спасибо! 🙂 ⭐⭐⭐⭐⭐
K***i –
Very small. Sewn well. Fittings, buttons, magnets-everything is fine. The color is not so bright. Gray blue.
Customer –
Very good quality. Backpack capacitor with lots of pockets. Leather belts. Express delivery to Poland. Recommend.
7***7 –
Backpack really liked, fabric-dense canvas, lining is good. Stitched qualitatively. Inserts made of genuine leather. The accessories still also inspire confidence. Liked the pockets inside, the Department for the laptop is just suitable for a folder with A4 documents. A special respect to the pocket on the back, it is not so large, but for the passport and money/cards is the most. It came quickly, in two weeks
M***i –
Very satisfied, the bag is compliant and very good quality, shipped quickly and well packaged, I recommend
Z***v –
It’s all right.
A***r –
Nice and good quality backpack.
A***v –
Thank you! Backpack cool delivery fast.
V***S –
Good, roomy!!! Thank you!!! Satisfied!!!
G***g –
The quality is excellent, it corresponds to the description
A***y –
Quality worthy. The fabric is strong, sewing neat, the accessories are good. The size is what you need. Delivery two weeks. But keep in mind that 15”laptop will fit only if it is thin.
M***v –
Bought such a Year 7 ago for 2200. And the lot for 2100 Alik is stable more than ever
E***a –
prodotto come nella descrizione. buona qualità con gli inserti in vera pelle. con molte tasche che permette di organizzare bene gli spazi sia interni che esterni
А***в –
Just very satisfied with the bag, really just cool))) and the bag itself and even seams and just class!!! Well, the price of course here is much cheaper. And the order quickly preshol very much, and I live in Vladivostok, the order goes through Moscow, but it came quickly. The thing is super simple!!!
A***o –
It’s very cool! I’ve been looking for a backpack like Joel had in Last of Us, and I think it the closest I can get. Color almost exactly what I wanted: mix of khaki and olive. Delivery was very fast – 6 days to Moscow.
Z***r –
Awesome briefcase, I’m small, 156 height, and this briefcase is not small and not huge for me♥& Middot; Delighted, came relatively quickly, in 8 days +-