We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of solotactltd.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.94 out of 5 based on 16 customer ratings
16 reviews
100% of buyers enjoyed this product!
5 stars
( 15 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
R***r –
The parcel came relatively quickly, 17 days on the way, the store is satisfied, I recommend, everything is whole, without damage, everything works
Rated 5 out of 5
Y***y –
On delivery, the packaging was not weak, but everything was lucky. The hair dryer works normally, the temperature adjusts, is blown after turning off. Thank you.
Rated 5 out of 5
M***a –
Very good, surprised me, note 10, and arrived very fast.
Took off the star for what I wanted to buy with the display, pressed the expert delivery, only this yellow one became available. Ordered not looking, but it is twisted without a screen. Of course I may be a deer, but it would be possible to show it more clearly… And so the norms work
Rated 5 out of 5
9***r –
The off button does not work
Rated 5 out of 5
N***s –
Iš Lenkijos, gavau trečioje diangry nuo užsakymo, veikia.
Rated 5 out of 5
E***r –
Утром принес курьер, к 22 часам отремонтировал с его помощью фару. Завтра начну шумку делать. За 2 дня вдвоём, надеюсь, управимся. Второй фен был Бош -. качество обеих фар в итоге одинаковое. Окупился, в общем уже, тем более у Али купон выиграл и вышло за 1073₽. Дисплей работает четко. Продавцу спасибочки
Rated 5 out of 5
A***v –
The order received quite quickly, within two weeks. I ordered a complete set with attachments and in a suitcase. Packed order in plastic blown pillow. It all came in whole and in bad shape. I did not communicate with the store. Sent out the day after the order.
Rated 5 out of 5
T***v –
In appearance, quality, delivered quickly
Rated 5 out of 5
Customer –
War of transporters of our parcels. The hair dryer is whole, working. Recommend.
Rated 5 out of 5
E***v –
Nice hair dryer. There’s nothing to compare with, since it’s my first. I already had time to squeeze the shrink and burn the polypropylene pipes. It’s all good. It’s not big. By the temperature sensor on the fan, the screen showed overstated degrees than in fact. But in principle, everything warmed up. And there’s almost no noise from him. Good Machine. Build quality is good. The paper did not light up from him, but it began to melt actively. I think you can burn if you try. About 30 seconds warm. Take it will not regret it. There is no tag with the parameters of the hair dryer on the body.
Rated 5 out of 5
M***a –
Wonderful product, very satisfied and cheerful by purchase, great quality came super fast and well packed. Thank you all.
Rated 5 out of 5
O***v –
фен на твердую четверку. брать можно, едиственно пытался всеми силами замерить температуру, получалось вместо выставленных 450 отсилы 350 градусов. на других режимах не стал пробовать, греет и ладно. в целом можно приноровиться и выставлять нужную температуру учитывая эту погрешность. после выключения у фена продолжает работать вентилятор, охлаждает спираль. но похоже что охлаждает по времени. ну хоть так.
R***r –
The parcel came relatively quickly, 17 days on the way, the store is satisfied, I recommend, everything is whole, without damage, everything works
Y***y –
On delivery, the packaging was not weak, but everything was lucky. The hair dryer works normally, the temperature adjusts, is blown after turning off. Thank you.
M***a –
Very good, surprised me, note 10, and arrived very fast.
E***n –
Super!!! Delivery oooochen fast. To Moscow 12 days. Thank you. Recommend!!!
I***v –
Took off the star for what I wanted to buy with the display, pressed the expert delivery, only this yellow one became available. Ordered not looking, but it is twisted without a screen. Of course I may be a deer, but it would be possible to show it more clearly… And so the norms work
9***r –
The off button does not work
N***s –
Iš Lenkijos, gavau trečioje diangry nuo užsakymo, veikia.
E***r –
Утром принес курьер, к 22 часам отремонтировал с его помощью фару. Завтра начну шумку делать. За 2 дня вдвоём, надеюсь, управимся. Второй фен был Бош -. качество обеих фар в итоге одинаковое. Окупился, в общем уже, тем более у Али купон выиграл и вышло за 1073₽. Дисплей работает четко. Продавцу спасибочки
A***v –
The order received quite quickly, within two weeks. I ordered a complete set with attachments and in a suitcase. Packed order in plastic blown pillow. It all came in whole and in bad shape. I did not communicate with the store. Sent out the day after the order.
T***v –
In appearance, quality, delivered quickly
Customer –
War of transporters of our parcels. The hair dryer is whole, working. Recommend.
E***v –
Nice hair dryer. There’s nothing to compare with, since it’s my first. I already had time to squeeze the shrink and burn the polypropylene pipes. It’s all good. It’s not big. By the temperature sensor on the fan, the screen showed overstated degrees than in fact. But in principle, everything warmed up. And there’s almost no noise from him. Good Machine. Build quality is good. The paper did not light up from him, but it began to melt actively. I think you can burn if you try. About 30 seconds warm. Take it will not regret it. There is no tag with the parameters of the hair dryer on the body.
M***a –
Wonderful product, very satisfied and cheerful by purchase, great quality came super fast and well packed. Thank you all.
O***v –
фен на твердую четверку. брать можно, едиственно пытался всеми силами замерить температуру, получалось вместо выставленных 450 отсилы 350 градусов. на других режимах не стал пробовать, греет и ладно. в целом можно приноровиться и выставлять нужную температуру учитывая эту погрешность. после выключения у фена продолжает работать вентилятор, охлаждает спираль. но похоже что охлаждает по времени. ну хоть так.
V***v –
Товар хороший соответствует описанию.
근***문 –
Well received