We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of solotactltd.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 11 customer ratings
11 reviews
100% of buyers enjoyed this product!
5 stars
( 11 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
X***h –
Third massager! Mom, aunt… Well, of course) cool! Kneading well! Buzzing is not loud, I advise you to buy as a gift, and for yourself!
Rated 5 out of 5
K***k –
Great massager .. Already tried me .. Guys, this is high packing convenient box with handle .. There is a car charging .. All buttons work .. Delivery is very, very fast with Russian thanks to a huge store for the excellent product and for the fast delivery .. And for a gift… Thank you so much .. Very satisfied
Rated 5 out of 5
A***n –
Great massager. And I liked my wife.
Rated 5 out of 5
G***s –
Hello, sent very quickly, everything works fine. Made qualitatively, the material is pleasant. Thank you very much to the store. Buy will not regret.
Rated 5 out of 5
N***c –
I am very pleased with both the store and the goods VVERY GOOD… THANKS !
Rated 5 out of 5
N***v –
Chic massover The material is piyatny, it sits comfortably, there is a rise in vicsation on the back In general, I recommend!
Rated 5 out of 5
B***b –
Ordered on March 3, 2021, came in 9 days to the Republic of Bashkortostan, Salavat, the quality is super, everything works, this is already 4 massager, native are satisfied satisfied satisfied for a gift, the most it is for both price and use.
Rated 5 out of 5
M***v –
пришло быстро, за две недели. упаковано было в коробке. сам массажёр приятно удивил, я думал он будет слегка мять китайскими колёсиками, но нет довольно сильно массажирует, конструкция выглядит довольно прочной. режим прогрева работает, не сильно, но вполне достаточно для расследования. имеет сбоку молнию, моторчик с колёсиками и проводами достается и можно целиком стирать. знаю теперь, что родственникам покупать на подарок))
Rated 5 out of 5
I***a –
Excellent, in Mo for 4 days, connected, checked-everything works. Comes with an adapter for a cigarette lighter. The store put as a gift a rosary-to give a full program to meditate probably. Happy as an elephant! 5 +
Rated 5 out of 5
E***a –
Fast shipping 3 days home by agency, box arrived in good condition, massage ador is a wonder for cervical zone by massage in medium speed and with heat me and my wife are very happy, it has 3 speed and saving mode with half-power inflating, It turns one way and then in another it has another position where it makes small stops, me the speed I recommend is the middle one where it starts with a shirt or something similar to make it slide better is very good for muscle knots goes very well, I’m very happy and my wife says it’s a wonder.
Rated 5 out of 5
A***a –
Excellent massager, fully corresponds to the description, fast delivery from the warehouse in Odessa (Ukraine). The material looks quality, sound, pleasant to the touch. Separate thanks to the store, promptly answered all my questions, helped in choosing a massager. I recommend it to everyone.
X***h –
Third massager! Mom, aunt… Well, of course) cool! Kneading well! Buzzing is not loud, I advise you to buy as a gift, and for yourself!
K***k –
Great massager .. Already tried me .. Guys, this is high packing convenient box with handle .. There is a car charging .. All buttons work .. Delivery is very, very fast with Russian thanks to a huge store for the excellent product and for the fast delivery .. And for a gift… Thank you so much .. Very satisfied
A***n –
Great massager. And I liked my wife.
G***s –
Hello, sent very quickly, everything works fine. Made qualitatively, the material is pleasant. Thank you very much to the store. Buy will not regret.
N***c –
I am very pleased with both the store and the goods VVERY GOOD… THANKS !
N***v –
Chic massover The material is piyatny, it sits comfortably, there is a rise in vicsation on the back In general, I recommend!
B***b –
Ordered on March 3, 2021, came in 9 days to the Republic of Bashkortostan, Salavat, the quality is super, everything works, this is already 4 massager, native are satisfied satisfied satisfied for a gift, the most it is for both price and use.
M***v –
пришло быстро, за две недели. упаковано было в коробке. сам массажёр приятно удивил, я думал он будет слегка мять китайскими колёсиками, но нет довольно сильно массажирует, конструкция выглядит довольно прочной. режим прогрева работает, не сильно, но вполне достаточно для расследования. имеет сбоку молнию, моторчик с колёсиками и проводами достается и можно целиком стирать. знаю теперь, что родственникам покупать на подарок))
I***a –
Excellent, in Mo for 4 days, connected, checked-everything works. Comes with an adapter for a cigarette lighter. The store put as a gift a rosary-to give a full program to meditate probably. Happy as an elephant! 5 +
E***a –
Fast shipping 3 days home by agency, box arrived in good condition, massage ador is a wonder for cervical zone by massage in medium speed and with heat me and my wife are very happy, it has 3 speed and saving mode with half-power inflating, It turns one way and then in another it has another position where it makes small stops, me the speed I recommend is the middle one where it starts with a shirt or something similar to make it slide better is very good for muscle knots goes very well, I’m very happy and my wife says it’s a wonder.
A***a –
Excellent massager, fully corresponds to the description, fast delivery from the warehouse in Odessa (Ukraine). The material looks quality, sound, pleasant to the touch. Separate thanks to the store, promptly answered all my questions, helped in choosing a massager. I recommend it to everyone.